Shipping policy

For all shipping within the United States, please allow 5-10 business days.

SHIPPING ADDRESS ISSUES

Halo'd Apparel WILL NOT BE HELD LIABLE  for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.

It is the customer's responsibility to provide the correct shipping address information. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.

DELIVERY FAILED

If your order is returned to our facility by USPS due to any address discrepancies you will be refunded the cost of merchandise [shipping non refundable]. Refunds typically take 5-10 business days to process. 

If your delivery fails and contains a sold out item we will invoice shipping fee to reship your order to the updated address if requested. Alternatively you can receive a refund for the cost of merchandise. 

If the order returns to our facility but the address is valid we will provide a second delivery attempt.

Why is my order still in "Pre-shipment"?

Tracking numbers are sent to your email as soon as your order's label is printed. This means that the shipping process has begun and your tracking number will update as soon as USPS scans your order in. This does not mean your order is lost, it is not uncommon for an order to remain in pre-shipment for multiple days. Please only contact us about this if your order has surpassed the estimated time for shipment.